Website maintenance & support · Udupi & Mangaluru
We keep business websites updated, backed up and online, and make the small changes you ask for, whether we built the site or another team did. One developer at our Udupi studio knows your site and answers your messages.
In short
Website maintenance is the regular care that keeps a live website safe and working: software and plugin updates, backups that are tested by restoring them, checks that the site is online, domain and SSL certificate renewals, form tests and small edits. In India it is often called an AMC, short for annual maintenance contract. Whirl Designs looks after websites from its Udupi studio, including ones another developer built.
Start here
Not every website needs a care plan. How much care a site needs depends on what it runs on: plugins, forms, a shop, bookings. These are the three usual ways to look after one.
Best for: A one-page site with no plugins and no forms
Best for: A simple site that changes a few times a year
Best for: Sites with plugins, enquiry forms, a shop or bookings
If your site only needs the first option, we will tell you, and show you where each of those settings lives.
Our work
We do not have a client maintenance contract we can show you, so this page has no case study, and every figure on the status board at the top is invented. Instead, here is how we look after the systems we run ourselves, where any slip would hurt us first.
ERP Sutra, our own product arm, runs industry ERPs for paying users on ordinary shared hosting, the same kind of hosting most small business websites sit on. Its restore procedure has been drilled: we have actually brought it back from a backup instead of assuming it would work. And when bots filled the newsletter on our own website with 306 fake sign-ups, we closed the gap with a signed code hidden in the form, a limit on repeated sign-ups and a confirmation email every new subscriber must click, then wrote up what happened in public.
Closest projects
ERP Sutra
Software products · Karnataka
Our own product arm — a shared platform layer with two industry ERPs built on top of it, both live with paying users rather than sitting in a pitch deck.
Rebar — Construction ERP
Construction ERP · Private system
Site-to-payroll software for reinforcement-steel contractors: bar bending schedules, sub-contractor bills, weekly labour runs and the statutory returns that follow them.
What you get
All six are in the written care plan, with how often each one happens, so you can check that it did.
How it runs
It starts with a check and a clean-up. After that, the same checks run on a schedule you can see.
We go through the whole site: platform and versions, plugins, hosting, backups, forms, speed on a phone, and who holds which login. You get a written list of what we found, most urgent first.
An expired certificate, a broken enquiry form or a plugin with a known security problem is fixed first, as a one-time piece of work, before regular care begins.
Domain, hosting, Google and admin accounts are moved into your business's name, with our access added as your developer. Nobody who leaves can take your website with them.
What we check and how often, what counts as a small change, how fast we reply, and what happens outside working hours. You agree it before the first month starts.
Checks run on schedule and requests are logged as they come in. Every few months we also sit down with you over the bigger picture: plugins to drop, renewals coming up, and pages that have gone out of date.
Not a fit
Better to hear this at the health check than three months in.
Questions
Yes, after a health check. We look at the platform, the plugins, the hosting and who holds the logins, then tell you in writing whether the site is in good enough shape to look after. A WordPress site on a well-known theme is usually easy to take on. A heavily customised site with no notes takes longer, and if it needs rebuilding rather than care, we will say so.
A website AMC, or annual maintenance contract, covers looking after the site you already have: updates, backups, checks, and small edits such as new text, photos, timings or a page built from an existing layout. New features sit outside it, such as online payments, a booking calendar or a redesign. We tell you which side a request falls on before we start it.
Different parts on different clocks: an online check every few minutes, security fixes within days, backups daily or weekly, and form tests every month. A shop or booking site that changes every day needs daily backups; a five-page site that changes once a month can be backed up weekly. Keep the copies away from your hosting account, and try a restore now and then.
You get a reply the same working day, and a site that is down goes ahead of every other request. Monitoring alerts us when it stops loading, so you are not the one who has to spot it. Most outages come from the hosting, an expired domain or certificate, or a bad update, so those are checked first. The written plan says what happens outside working hours.
Yes. WordPress, its theme and each plugin put out updates often, many of them security fixes, and an out-of-date plugin is one of the usual ways into a site. A hand-built site has fewer add-ons, so it needs less care, but its hosting, certificate, server software and forms still need watching. We write the care plan to fit the site.
Maintenance is ongoing care for a site that already works; the others are one-off jobs. A security audit is a deep check for weak spots, speed work makes slow pages load faster, and a rescue moves a site too old to update safely onto something current. If the health check shows your site needs one of these first, including a clean-up after a hack, that comes before regular care.
Both work. Our studio is in Udupi. For the first health check we can also visit you, whether you are in Udupi, Manipal, Karkala, Kundapura or Mangaluru, and sit down with the person who holds the site's logins. After that, requests are easiest by WhatsApp, phone or email, and each one is logged. Businesses further away, across India or abroad, work with us the same way, remotely.
Nothing breaks, and nothing is held back. The domain, hosting and admin logins are already in your name, so we hand over the latest backups and our notes on the site, remove our own access, and the site carries on. You can look after it yourself or pass it to another developer.
Worth reading first
Clean, documented, tested code on a modern, proven stack — the foundation that keeps your website maintenance & support fast and dependable for years.
Ready when you are
Send us your website address and we will look it over, then reply with a written plan: what to fix now, what we check each month and how to reach us.
